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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I wanted to see rates. Not give my info to a bunch of lenders that will all independently start bothering me.
Very informative,eye opening just sitting hear and I just wanted to know what we could get. If we decide to do something like this. Times are hard, we will see
Lots of run around offers. I have lots of equity in my home and property. Would just like to access some of it.
Easy to follow questions, Simple explanations. Fast and easy
Smooth like butter. The invitation to try Lendgo was made easy without a lot of hassle. I've not had a chance to speak with anyone, but the process was hassle free.
So far, great! I was afraid to apply for fear I wouldn't qualify. However, I'm feeling like there is hope for me.
Thinking about it, yet to decide. Very interested.
Nothing yet just so far in May of 2024. Just looking for a fair deal very late in the game right now
I don't want to be contacted by phone by anyone EVER. This is 2024, if you want to give me the answer to the questions you posed to me...GREAT. If not, I'll deal elsewhere. Y'all aren't the only game in town. Step into the 21st century. We had to
Haven't had any interaction via email...will not answer phone call from any individuals that probably could not sell $#*! on a troop train...
It's too early to know. I haven't seen any offers as of yet.
Trying to get some home repairs done. Need a new roof and windows
Even though I indicated the property was investment property and I was looking for a healock.I was told by the lender they do not do hillocks on investment property. Essentially, nothing but a waste of time.
Don't want phone calls due to hearing problems. Email is the best way to communicate.
Thanks for your assistance. You were helpful and quick in your response. Looking forward to hearing more about the suggested lenders and their costs if possible for certain home remodeling projects. Do you have customer service testimonials? If so., please share them.
Want bid only in writing and do not want to talk to agent
Nice,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,and easy,,,,,,,,,,,,.thanks
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

