Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Too early to say anything yet. I'm waiting to be contacted by an agent and then I'll be able to give more feedback.
Didn't like giving all info that was requested. 50 characters is bs
Read about you on Facebook had good reviews blah blah blah blah
First step was easy & simple. Ask specific questions and introduce a lender that might possibly help me.
So far so good. Have not talked with anyone. Or hear any terms.
Great! The answers were straight to the point. And they explained everything clearly to me about the program. They are very friendly and helpful and friendly and knowledgeable about the program.
Good, seams easy.great rate. Very competitive interest rate.
Before people start hounding me with calls, emails, texts I would like to know what kind of program this is about!
I had heard from co worker that you had great. Interest rates. And was very easy to work with. On home improvement loans. Would like to update my kithchen & bathroom.
Good Not to hard to complete. Type my information and I was done
Good, hopefully we will get what is needed at this time, looking for the best consideration a lender can give us.
Unfinished business so far, interested if someone really will do what they say
I'm not sure of the results as of yet,
It was really easy to fill out the form.
I will let you know what happens with this when I get a call back,
Good service. Most definitely informative and useful. I hope I qualify for this loan. I really need to do some renovation on my home. Thank you very much for taking a chance on me.
Very informative understood my needs for my upcoming home improvement project
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

