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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Don't know yet, just signed up don't know yet, don't know yet
Not a few minutes per the advertisement. No rate info immediately...
Not so good. No valuable info yet. Lots of questions. Didn't know my information was going to go to other lenders
A million calls immediately started
Really seems easy I fill out form and appears to be easy to qualify for
Said no spam! And then no info! Just sent my info to other people bet most don't even speak English as a first language
None as of yet.waiting with great expectations. I am trying to get some things done. How soon does this work.
Quick probability will not use it just looking at potential options
So far so good, I just kind of started looking, so I can't really comment yet
I didn't expect the way you finished the questions to get my rate,and to the present I didn't get it only after I speak with an agent
You advertise lending help and you provide me only with one lender option. Advertising should be truthful
Fast and easy way too use bggg bhuhg bvfgv veggie hhhhh bhhhb vvghh vvvv cdrthgvffvvv ghhh Ghiberti veggie fry yuh yygff ghhh ghhhh hjhhhh hjhhh bbbg hhbb ghost gggg ggg Vic ghhh hhhh hjuyyy yuhhbffvfftyg
Easy to navigate app. One click choices. Easy to find right information
Easy to fill out and understand. Hopefully interested rates are true
Have tried to get HELP but seems to not be any HELP, always seems to be some reason Senior citizens do not qualify
First time still no experience to this company but my friend recommend you that y have a excellent costumer service, So I apply and see and how fast u handle the loan process and the interest right now
Ok it waas quick and simple so far we will see how far itll take me and see how many scam calls i recieve
No info given can't talk on phone and need to get a loan asap to help with bills
It was a simple process and the and I was looking for alternatives to selling my house..
No rates visible... click and bait. Not acceptable to say rates are available online
It was actually easy to follow directions. I am worried about my financial situation.
So far, it is pretty simple to inquire about a home equity loan
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

