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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Good website easy to navigate simple questions the best thing is i can get chance to lower my rate
Need a direct lender not a referral service. Aaaaaaa to fill up you 50 character
They do not allow home equity program to use homeowner's current mortgage rate that homeowner is currently paying on their home mortgage.
So far very promising and helpful Agency
Helping in time of need.
Fast service and only a few questions. Easy to understand. Everything is simple.
Better rates than most are offered.so far. W'e will see if they keep if they keep their advertised rate as 2.9 APR.
Just started, so no idea yet, will let you know, have just begun process
Contact through email only is preferred...thank you for your time
Very quick and helpful. I hope that your lenders can find the right loan for me.
This website is easy to understand and use. Information is easy to understand.
First time requesting loan, need to redo kitchen sink and cabinets
I hadn't even put the last dance around before the phone started ringing I'm going to block everybody you can't let us read the damn disclosure before you calling me? I'll never use you again I'm blocking everyone who contacts me!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

