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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Don't need no one to be calling me,and be straight forward with the quote OK
OK, see the amount that I had to borrow in order to get the loan. It was much much more than I needed
So far so good. Not sure how you chose me, but I'm glad that you did!
It was easy and quick to use, very straightforward. I spent less than 5 minutes
Useless website. Don't bother wasting your time here...
Can not say haven't talk to anyone but need wood floor down and need some painting done and my washer and dryer room creed repaired
Easy to navigate, but I don't know if my double-wide manufactured home is considered a trailer or a single family home?
Never agreed to receive a phone call.
Should have ask first what means of communication I prefer.
Easy to navigate website and makes decisions easier for me to make later
It's very good this far. I am not sure how this will work out because I have bad credit, but I am looking forward to speaking to someone and seeing what can be done. My first option would be eliminate anything on my credit report and my credit score and I'm hoping that this is what I can do, you very much in advance for your consideration
I haven't had any interactions yet therefore I can't rate the experience
Simple, easy, not intrusive, so intuitive, surely the best
I would prefer initial contact to be made by email versus phone call
Seems easy so far. I am a Senior with a Monthly Pension and would like to consolidate some credit cards so I looking for a painless way to accomplish that.
I'm not sure what the rates are going to be if there higher than what I'm already paying then I will stay with my current loan
Simple and easy process thus far. However, I am not wild about providing my phone number.
I don't want to be contacted. I was just checking. I am not currently in the market for a loan
Not sure haven't gotten any help yet i hope you'll aren't like so many of these loan lenders that do 1 thing an say another so I'm begging for you'll to help a person like myself that really need sm help
I assumed you were the lender.
Personal data compromised with loan depot.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members