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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Very good so far, very easy to use, with not to many questions
You really haven't told me anything yet. I'm not going to get too excited. Someone has stolen my ID and I am having hell. I will take care of my business and sell this very nice property. It would sell for $100,000 over appraised value.
This was very easy getting started.i want to repair some on my home.
I do not like having to give my phone number and I do not like having to give as much information that is used to market me, not qualify me.
No message to express at time. I haven't received any response.
I didn't learn anything yet. Why don't you tell me something useful?
Great Experience and the application is very user friendly!
The service was very fast. My phone was ringing before I was done typing.
I will NOT speak with anyone over the phone - I will not be strong armed. I hate being required to give out my phone # to get an answer. Email me only or I quit! I will not answer phone calls.
Suddenly I get texts from strange entities claiming they are working with my home and Chase and my needs and my equity request but they claim no connection with you. I am not about o click on anything they present to me. Would you?
I am wondering how many calls I will get regarding this. If I can not keepy rate I have no need to talk to a lender.
The text bot tried to sound like a human and I don't like robots trying to impersonate humans
Easy to use and from home, want to see what rates are offered.
Somewhat uneasy because internet and my information
Easy to do preliminary application. All were standard lending questions that most people already know.
The initial inquiry was effortless, quick, and confidential.
No rate shown at this level. Need to show rates faster. If I have to go more than 2-3 levels deep to get a rate, even a generic one, I won't waste my time.
Quick easy to sign in waiting for answere is not kool though This is weird to have to bable to get answered
No comment right now i have nothing to say right now. I will comment later after what am told
I don't like receiving phone calls and prefer email replies; however, I was not able to complete this procedure without providing a phone number.
I don't want people calling me, so this process does not support my goals.
Have not talked to anyone yet! Waiting to talk to some one soon hopefully
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members