Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything is good so far.I'm waiting to see what the end going to be
Agent I talked to was great. VERY, helpful and professional. However, the add that made me want to check out taking money out of my morgage without changing my current interest rate was / is BS.
I don't know yet. I just answered some questions. I haven't got any answer
Back yet.
I think I'll be happy with you. All. Off on line And. Off line too and I needed a bank I could t could trust I have had account in 12 years
Same old Same old get confidential information for long term spam and abuse
Simple to understand so far and it should be worth a try since my home is paid for
Easy goes it not complicated. Address fill in helps a lot. I call it senior safe and helpful.
Quick and easy. No problem filling out the information. Wanted to see what was available
So far it's been pretty good. I just thought i would fill out the paperwork here just to see if I could get $250,000 to really fix my house up.
Good so far hoping I can fix my house up and pay off bills. I'll be waiting to hear back from them, and hopefully everything will go through and work out for me. Thank you so much. Have a very great day today.
Good, good, good, good, great.
Good, good, great, good. Better
Very efficient and focused. Your site left me feeling positive and comfortable with the process and the results.
Great!Very easy to fill out! Because of poor credit standing I do not know!
I want info before you have 20 people call me. I woild like to see what's available before talking to a ton of people.
I was on the phone for a health issue and had to keep stopping the calls. I did not expect phone calls to come in right away. I would prefer quotes by email. I don't like making financial decisions on the phone.
I'm so hoping I can get this, so I can do some repairs on my home
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

