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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Application process was quick and easy
If it keeps pace I'll have the loan tomorrow morning
So far so good…too early to tell. I'm waiting to see the outcome of this.
Just an opinion: would like more info right away like the interest rate ratios, what are the requirements for the loan, fees etc before applying for more info
They take all your information but they don't give any offer. Just contact.
Stupod business model
We are looking to improve our home. It is completely paid off, the quality is what we want to improve on and we look forward to doing that.
Fast easy and was surprised it didn't take very long to find lenders.
It was easy to answer questions.would like to know the percentage rate for this loan.
Very misleading advertisement and not at all what I expected.
Good I heard it's an honest lender. I wanted to find the interest today
Great follow up and friendly website. Easy so far. I'll see how it goes
Your service in setting up the proper information has gone extremely well. I appreciate the ease n which this has progressed.
This set up has been smooth and quick. I am impressed. The questions were clean and understandable and I Liked the manner in which I could choose the amount I wanted for an on- line of credit.
I don't know yet I don't have much of an opinion yet until I talk to somebody then ask me the question but I like it so far be honest with you
Okay so far, looking for a cash out low interest
Doesn't change my mortgage payment
You said it would effect my house payment, insinuating you can sell part of our equity. That is not the case. You want to saddle me with ANOTHER payment
$#*!ty! The use of the word "perfect" by your operator. Question: what does the word "perfect" mean? Just another filler type word because your operator did not know what to say.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

