Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Don't know anything yet. I guess it's 👌
Not sure what you want me to say. I need more information.
Simple and easy/Fast no hassle. I wish I had known about this site a year ago. The process was like nothing I've ever done when it comes to refinancing my property. I was waiting for the catch, well let me be the first one to let you know that there isn't a catch just a check to be signed. Thanks
My experience was that the initial experience was desirably quick, used clearly expressed questions, and well setup for android smartphones and tablets which conveniently generates no difficulty for the applicant in filling out the application.
I really don't like not getting any info without talking to someone who wants to push or drag into something, without giving you percentage rate, options and pricing instead of all the hoopla!
Will contact me in month if we can the roof fix.
I need help with the house to live in the house we grew up in
The question. Are fair I need to apply for some help to fix my mother's house I'm on social security I need help
I want a written quote. Not to call someone. I wish I knew a head of time.
Didn't have an experience the feedback had no substance?
It was great! Very fast and questions were easy to answer and easy to move through the process
I want emails with quotes...not a bunch of harassing phone calls.
Phone started ringing immediately...pissed me off
Website is comfortable to use and content is easy to understand.
My experience is good so far no negativity noted would like to see quotes
This process was so quick and easy it blew my mind at first, I thought this was fake but as the process begin, I realize it was the real deal. I think everyone should try this.
Don't want to talk want to see what they come up with then talk
Not showing rates need to call
Not showing rates need to call
The process was easy. I received calls from lenders immediately.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

