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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Great love it and would recommend it to other borrowers at this time
Had a great experience dealing with the email portion of your company!
I have not heard from one of your lenders yet but your email information is good!
I tapped on the "view lenders" and nothing happened. I was expecting to be able to view lenders. Misleading already.
I was looking online for any person that would give us a loan nor for us to make this car loan possible and this been the best service iPhone on the burner. Thank you so much for your help Dave.
I went through an entire long process and it didnt show me rates. It just redirected me to lenders. Disguised advertisement. Im disgusted
Very good,and I am hoping you will work with me, to help me out with my credit card debt.
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It's not too bad so far. Not very computer savvy, but pretty easy
Do not have call bombard me that quick. Lord. That's horrible to have so many calls before I'm done with everything
Answering questions had been easy and quick I was approved quickly
So far so good I understand everything good company I want to do business
Good company I heard of this company to do business with a trusted business
Didn't want to be called right now just wanted to see if I'm able to get a loan and for how much
So far no issues. You guys asked the right questions to help get the information you needed. Thank you very much.
Thanks for asking questions that was understandable.
Good customer service. There are some things could improve however..
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

