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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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The Rates advertised were not correct and misleading. No one had rates under 7% and no where close to the advertise 5.5% fixed (5.84% APR)
Good.not so good. Need a better app. I want quick and easy. Hurry up.
It is so Awesome that you all helped vert fast. It is an awesome experience
I not sure. I believe my instincts says it's a good company. To use to get the needed help.
Thank you very much, fast response from lenders. A++++++++
Would prefer no phone calls, all online. I am already getting blasted.
I don't really know much about the experience so far can't say much
I'm being treated with disrespectful peasantry tactics. I'm in a financial crisis not a circus! I'd love to buy your entity and fire everyone, leaving all to scramble in bewilderment and despair like cockroaches
Spam calls as soon as you try to get your rates. Will NEVER use this company
You lie about how long this will take. I hope you go to jail. This is typical garbage from desperate companies to trick people into wasting their time.
Haven't applied yet. But will call and applying now. So far so good
Don't know yet, we'll see what happens after several days or so
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

