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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Need more contact haven't had any real connection with company.
Please do not torment me with calls. Just had serious surgery. Leave one message and I will return the call during your business hours
It has been good so far
Everything was explained well. I need your help.
No response to the loan amount I applied for. Please call back when you have an answer.
Quick, easy and simple. Thats what everyone is looking for.
It was very easy to fill out the request and process was easy. No too many questions which was what I appreciate the most.
I'm Temporary out of work. I've got 1 job which that's a go after Drug Screen. I was working a Temp job which is supposed to turn into a permanent job. 2 goggle warehouse jobs. I'm on Social security at 1200.00 plus when I'm working I make 4000-5000 amonth. I was trying to sale my home- got involved in a real estate deal that wouldn't work for me. Explain more in phone call. I'm clear of the deal now but now behind on Mort.
Danny Mason *******496. Leave a message. Credit in crapper at This Time. Need a break at this time. Thanks
Quick was not sure we're not very comfortable about the information given praying and taking a chance
I donot want any lenders calling me. They can mail out any literature with their offer information. Thanks.
I did not know in advance that many people would be calling. I don't want phone calls.
Good experience. So far. Have not dealt with them yet hope we are able to work together in the future
Up to now I'm satisfied, please, somebody help me so I can take care of this before I start with somebody else. Thank you so much.
I do online loan apps because I don't want to waste my time talking on a phone. What's the point of online loan apps if we have to talk on the phone? I would call and do the app not go online
Very simple and easy. After finding out at loan depot that I wasn't eligible because I have no debt or a credit card, after A month, I was a bit angry.
Haven't seen anything yet! No lenders or information on rates, etc.
It was some what helpful. Hopefully I can get matched with a lender and get some issues fixed. As early as I can.
Application was quick and response to. I highly recommend giving a chance.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

