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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Representative was inpatient and didn't let me explain my prior issues with other lenders.
Don't want bothered with phone calls. Give decisions/options online then finish the process with a call.
Misleading click bait, I don't get the info I want and now I have had 4 robo calls within 30 seconds of entering my phone number, terrible experience.
Well it's hard to type anything at this time because I haven't really talked with anybody
So far I'm happy. I don't know what else to say we haven't done anything yet.
I have been PHONE-BOMBED in seconds after entering my correct cell phone number, 4 calls in 30 seconds... already not appealing to me. HAWKS!
Offering to send me a quote shouldn't mean blow up my phone with calls from multiple people
Send me an email, a text or give me a single call
12 calls in 30 seconds is absolutely ridiculous
I would really like to see rates b4 a phone call. Call too fast
Fast and easy. Reputation as an on-line lender that is willing to work with potential customers.
Never wanted any phone calls. Or emails. I was just browsing
The minute I put in my phone number I received 10 calls back to back.
Quick questions and easy to answer. The questions were not difficult to answer.
Simple questions and easy answers. No need to go searching for answers to questions.
Lendgo was quick and easy, so far to use. I will see where I end up at.
Not enough time to tell. When I get the offers, I'll be able to tell Moore about the
Is ok and don't really know what to expect but thought I would check it out
Quick response with the people just I talk to, nice to start with Monday rainy morning very profesional.
So far everything has went fast, I would like to receive an answer thought. Thank you!
Do not like the idea that my phone blows up seconds after entering my phone number. Was only looking for information online.
Good and easy to use easy questions helpful pertinent questions asked
Great so far, it's an older home, I need to mek some changes and upkeeps. I would love to add on a master bedroom with bath.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

