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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Easy to complete the application. Options that were available
To many dang people calling you within 10 seconds! Way too many sales people!
Great so far I really have not did anything yet. Lets get started with the loan
Yes I pretty much kind of lost everything that I had I was in the middle of moving and I had to stop our truck with my stuff in it because of the hurricane and it blew away a bunch of all my stuff
Ok had no problems
Had no problem filling out the forms Easy to understand everything Terms were written out nice so that you could understand them very upfront with what they want to tell you
It was very easy to fill out the applications & the questions were very easy to answer.
I want to know current rates. I don't want a half dozen companies calling/texting/emailing me.
I wanted to see a ball park of the terms of a loan not get bombarded with phone calls
Thank you for your help. I'm excited to see how much I can get for a loan.
You did not give me the information you promised. You just inundated me with emails, phone calls, and texts from lenders! I was expecting a list of lenders I could contact on my own.
Too many calls. Aggressive caller. Lied online about the opportunity
You Get information then can't help when help is needed most. It's just misleading
Don't have any yet to say anything about my experience so far right now.
Good it was simple to go through the process.
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User-friendly application process. It was very easy for me to respond to the questions asked.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

