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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Straight-forward and simple makes applying easy and convenient
Don't want any phone calls from a solicitor. Please don't call.
I think its okay if everything goes well which I hope because I have been trying so hard
To early to tell.I won't know until after the process. I'm looking forward to it.
Very helpful, and willing to help. Made me feel very comfortable thank you
Good it was fast and to the point I am looking over the offer now
Gimmick advertisement that is not true, that poor credit or credit checks does not matter.
Quick and reasonable question asked to facilitate once need
Haven't done anything yet but I'm sitting back and seriously waiting for something to happen
So far so good needing more info, trying to find more ways to beautify my property without being overwhelmed in debt
I don't have much to say unless I am able to speak to customer service representative and see how it goes!
Typical bait and switch scam. Not a real lender. Typical online lies and scams
Really irritating that you sore a fake rate on the main screen, but won't show me rates after I enter my info
It's easy to apply and reliable to get a loan.
Application quick and easy to fill out
Easy convenient maybe local good terms and conditions easy
You promised a rate immediately and now you indicate that MULTIPLE undesired phone calls from MULTIPLE companies have my data! You said you would not spam me yet here I go with having to fight off people. I changed my mind … -5 stars!
The application is easy to follow and easy to sign up for home equity.
P I'm hoping to borrow some money let's see if then go can let me the money thanks
I'm trying to borrow to get my credit score back to what it was before 790. This is the only lender that has allowed me to explain my situation. Great.
Easy and fast to get the funds. I do have the equity. I would be able to do some important improvement in my home.
I was not aware this company would send my information to lenders. I wanted to preview quotes before reaching out to lenders.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

