Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far I have been referred to company whose minimum loan amount is more than the equity I have...
I need to sale my house today my house is nice and clean to sale
It was fast and easy to use. It pot me in touch with lenders right away
You advertise rates and a promise to provide a rate to me. Then I just get a list of people who will call me for weeks
You make promises but don't follow through on then. All false.
What a rip off totally misleading i did not want to be hooked up with lenders I wanted a number for monthly payment you dildos
Baited into giving all info with promise of actual estimates only to get no info. Just to distribute my info to others for your benefit. Thanks for the spam calls where I will get asked for a bunch more information before I'm given any actual estimate.
Easy to use application process. Saw advertisement on internet. Not sure I would have thought about this possible option.
I didnt want lenders calling me. I thought it would be a list to choose from so I could decide who I wanted to contact
Give rates without my phone instantly ringing off the hook.
I am going too see how everything goes hopefully for the best
Rocket Mortgage already said no. What are other alternatives?
Not sure what to expect. Process typical wait.
Works smoothly and took little time. Message came to my mobile phone, which I look at more often than my email.
I am hopeful.
So far it's just as simple as the ad says it would be.
The presentation is not what you expected stop false advertising misinformation people
Just answered questions all lenders ask! If this one works out, it would be great!
Didn't want to recieved calls on this. You said you would show diff rates. Calls are a joke. I'll contact BBB
Very easy to complete and very straight forward. Information wanted very thorough.
The short form to fill out is great the fast results make it more appealing to consumers to try, there were multiple results to choose from
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

