Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just start, i really don't have a lot to say, I guess I'll have to wait to see
Ok so far but I need to see the final result because I have a lot to do.
Iam excited so far just need some help managing things right now!
I don't wanna talk to someone now. I want to see how much I can borrow and how much it would cost me... no call no spam or whatever like promised but instead my phone blows up... should have known better
Easy enough to do without any commitment but too many phone calls
Don't know yet. Haven't seen what it's worth yet like to know how much I can get
It needs to rate as fast as posible, no more opinion because first I see you
Nevermind and I don't want to be contacted a 1000 times. Thank
Gave you all my info now I will be clobbered w phone calls, you could show me the offers instead of wasting everyone's time
Another bait….
You say you're going to give a list🤷🏼
I don't see one.
I don't want non stop calls.
Show me the list of options and what they offer, I can make the choice WHO to CALL…..
Not finding matches that will contact me; instead getting matched to phone numbers for me to contact them. No good results or offers.
Did not expect the eligibility amount.
I would prefer email.not called and it said they would be calling and I don't really care for that
User friendly and efficient. Will recommend to o others. Looking for to speaking on someone to assist me during my disability
Why is the advertisement stating the following. Buy your company working toward refinancing.
"Tapping into your home equity, and not changing your mortgage." That is why I gave your company an one
I want info but you string me along and don't give useful facts
Is there a good experience overall I'm hoping that we can get along to improve our homes a new roof and a new
Looks Great!
I have some credit issues and so far nobody has said that HELOC was possible so it will be interesting to see what she do
Great opportunity I envisaged and heard from those I did contact.
Should not require a phone call to get answers. You mislead your customers to think answers are available when you are trying to scam people.
Too easy and that's scary, I didn't like giving out information but you weren't asking for a lot and that was it was easy. Thank you
Answer the question very well. They were not complicated and that's what was good
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

