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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It was just Fine thank you for looking into this offer. Wondering about interest rates right now. They are too high.
I didn't even finish typing my comments when you people decided to call me...pretty bad when you want to attempt to make a loan!
You said I would get to see interest rates in less than two minutes. I don't see any interest rates and I am at the end of the process.
Thanks 🙏🏼 fast forward direct saving time means savings hope to find someone who can help my efforts
I have no results so far and so I nothing to go on. However I continue to hope.
Input information and no real information given to see what can be taken care of.
Very good! Ashley was very helpful in explaining the process and assisting me by being very thorough. Thank you!
Email difficult to enter - would not backspace to delete errors.
I am just waiting for the phone call hopefully it will be soon
Just wanting information on options on using my home equity
I don't want to speak to anyone, I was under the assumption I would get info without being baited.
The process to sign up was easy and not difficult to understand
Was easy except before I was done my phone was ringing. I thought I might have some time. I guess not.
I just wanted current rates, and before your website even finished loading to EXACTLY ZERO actual interest rates, I got 2 calls from mortgage lenders. $#*!ING PREDATORY big bank bull$#*!. I just wanted current mortgage rates, nothing more, nothing less. Will NEVER return to your site.
No harrassment, everything is private and they'll send me a list of lenders. I've gotten 5 phone calls in 1 minute from 5 different places. I can't hear on the phone.
I didn't finish the questions before getting multiple aggressive calls. So much for protecting privacy.
The process is not all that difficult and it's very understandable
I was expecting a quote only not businesses calling all day.
Easy so far. Not taking a lot of time.
Not too many questions. Like all can do online
Busy until 6:00pm. I'm currently at work and will be here until 530. Please refrain from calling or texting until approximately 5:30.
Experience is okay. So far so good. Experience is okay. So far So good.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

