Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I don't think I should give my phone number to get the aggravating phone calls, I just want information by email
Still checking on this before making a decision. Wonder whats entailed.
No answer given to me.Is a paid off home a bad thing? I get no answer
Lady pleasant who called to say someone will be calling soon
No phone calls only texts
I can't be answering the phone all the time days to work
Straight forward questions no hassle of online audio to deal with.
It's all good NOT but not to promising no idea how this works said I can get line of credit but it never works?
So far so good just exploring my options so I can make good informed
Seems pretty good, hopefully helpful enough to help me out.
Don't want anyone calling me. Just wanted the rate. **************
Ok it was a OK experience was fast easy enough. I t was fast easy to do
The experience was fine hopefully it will be helpful in deciding who I might go with the best offer so this is a great thing thank you hope you're having a great evening as well as week.
Satisfactory I haven't had quite enough experience to give you all the review yet so please leave this alone and let me pass on through thank you
I'm happy with the way things are going. I hope that everything keeps going good for you.
These are several good people helping us to better our lives.
Quick easy responses and information I'm hoping to gain as much insight as possible
I think that my overall experience is fair. It's what I have been looking for.
Great and promising! Easy to interact with. Helpful information. Lack of information is a deadly disease that has crippled many a hero, who sits on a gold mine and die of hardship and want. Right information is wealth and happiness. What beats that?
I am now hoping to not get 100 calls from people who can't help me
Easy questions so far but our credit probably not high enough.
Lady was very polite. I got more information from her than anyone I have talked to so far
Belen Garita is an asset to Rocket Mortgage
It's been quick so far
Well so far it's been quick until they're making me put in 50 characters here I don't know if this will do it but let's find out hopefully it's not more difficult than this
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

