Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ain't seen much yet. Please enter 50 characters or you can't advance
You said I would get rates. I don't want to talk with anyone
Don't really know yet!just starting the process! Not sure if they can get loan with our equity at a decent rate!
So far it's easy it's kind of early to give a review right now don't you think. But it looks like I need to type in 50 characters for two proceeded so let's proceed now
No time to read, and understand what you are offering. It said do we have a second mortgage? Yes, but not on the home we are wanting to borrow from.
Quick, asking fair and honest questions. How ever if I read correctly, you ask about a 2nd mortgage. An after thought that perhaps that could have better meaning. We have a second mortgage, however it's for a 2nd property we own as well.
It's been easy unable to find the website easy also hoping for a good review
The whole experience was low key and super easy. Over all easy
I don't have enough of the process done to rate my experience. It's kind of an insult to even ask for one this early in the process. Bad on you.
I have been answering standard, not unexpected qualifying questions.
So far this is very easy to use. It was fast, and easy to navigate
To early to speak or judge.Its taken me a long time to get here.
Quick and painless so far. Desperately in need of new energy saving windows.
Easy to read and answer the questions. Very knowledgeable good experience
I don't accept all calls so how will I know when it is you that's calling.Unless you e-mailed me first?
Questions were easy to answer I hope I can afford with low credit score
So far so good its hard for me to explain how I feel about what's happening because we've not done anything yet
I like this site gives an idea gets you excited to have a reason to do it. Yourself
Wanted too much info on the initial request. I didn't need a broker.
You said my info was secure however withing seconds of hitting send my phone and email blows up with several lenders.
Too early to tell...how am I to know when asked at the beginning of process
It's scam to give ur details to multiple lenders but no response
Worst and generate lot of spam calls. It does not show any rate. It just gives the information to lenders.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

