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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Have refinanced my home 3+ times. Home paid off 2021. Refinanced from Rocket Mortgage company August 2023. Completed for $100K. Vehicle value $30k paid off with refinance from Rocket Mortagage
Not bad so far. Made easy choice for me to make my home improvements
Website is easy to navigate and clear questions to help decide what is best for us.
It's a blessing to have help especially when it's your first time purchasing a home
Everything was nice easy and complete with the information you need to further your journey.
Just sent me more garbage lenders and made my phone ring...
No definitive answers
Everything was quick, simple and easy to take care of through completion
So far it appears to be a pretty good company with reasonable interest rates.
They responded right away! :) Which I thought was great, I think that lets me know they are willing to help.
Easy and simple. Not time consuming. Straight forward and clear.
Easy so far will see how things progress. Hopefully it doesn't turn into a large drawn out process.
Bull$#*! service bull$#*! service bull$#*! service bull$#*!
Quick affordable I just like it. There is no waiting straight forward...
No good no good no good no good no good no good no good no good no good no good no good no good
Good.just looking to get the proper evaluation of
My home. Not sure what it is on the market valuation. Looking to find out what the average
Price is in todays market. Thank you very much. Dave.
Just filled out paper work so don't know any more. They sent ac text. We are new at this and 25.00hope we will get some help. We just debt 2 kids to college who are twins and have a 5 yo also just starting school. We need repairs on the house.
Should show lenders and not have people call for consolidation loans
Seems like a way to just collect personal information, for other purposes. Since I added my phone number I have received 7 BS not related text messages
Fast and easy No hassle I'm just waiting to see exactly what it is
Simple, easy-to-use and quick. Cautiously optimistic. Let's see.
I was expecting an online list of lenders with rate information to consider. Instead before I could even complete my request my phone started to ring after providing my phone number. I would have preferred to review the name of the possible lenders first then reaching out to them on my time versus receiving a phone call so quickly. Bad practice, it's a turn off for me.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

