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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Calls came in within a second of me sending phone number and email. No rates shown
I'll be happy if they can help me. I am on SSI iam not making I had to go to a church to ask for food I have no food n I have not inoff money to payy Rent I really need help pl help me ty
I'm greatful to the almighty God for this time. It was the best time for me to have a good time with the company.
I'm not sure the questions were easy to answer. I'm not sure what the program is about u til I speak with someone to see if this is something that I would process with at this time depending on the parameters.
It was quick and easy I was very surprised how simple that was
Average so far. Looking forward to speaking to someone. Then I'll have something to say
Easy to apply for loan on my house with absolutely no mortgage owed on it
Good offer first time, nothing since last year. First home equity loan in 2024 possiblity for family member
I don't want a phone call. I want to see rates as you advertised.
Not much to say yet I just got here not sure what I can say at this point
DON'T KNOW ANYTHING ABOUT THIS. JUST GOT STARTED. TOO EARLY TO ASK. DON'T KNOW IF I WILL RECEIVE LOTS OF SPAM.
Won't show anything without allowing a hundred agents to blow up your contact.
Easy application process. Simple and easy access to lender is convenient.
So far so good. I'm excited with anticipation because this is truly what I need at this time.
Easy to do - asked easy questions for me to complete. I did not have to look up anything
When I go to a site that is supposed to give me info on rates and what I can borrow that's what I want. I don't want people calling me because my info has now been sold and I am getting calls from lenders that I don't want to talk to 😑 😒 😤 😫 😩 😐 😑 😒 😤
So far so good! It's just the beginning of the process and I have to see how it unfolds.
You implied this could be done contact less online. I don't want calls or emails without reading stuff first.
Just like the rest. Get paid if we go through your site. Not a good site
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

