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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I wanted some general information. We are thinking about some options. I did not want 5 phone calls by the time I hit submit. Just some general offers and information on the website would be more than sufficient. I am not a huge phone talker. And would be more than likely talked out of something before talked into it. I am retired military and a disabled veteran and I don't like stress nor high pressure when making big decisions. Please understand. This already feels like the high pressure of when you pull into a car dealership with sales sharks circling your car.
Easy experience, easy to navigate. Easy with just a few questions.
I prefer to be contacted via e-mail rather than inundated with phone calls.
So far so good easy enough up to this point let's keep our fingers crossed
Too slow. Still awaiting for a written response.
Never mind.
Excellent, only basic requests were asked, was easy to comply
Just looking see how this goes see what they have to offer so far looking in best deal
Fast user friendly system and easy to use. Will better if we get list of lenders to go and directly apply online.
It was quick and easy I hope the rest is this easy ok I'm over it because yall want let me go to the next step
Received a million calls as soon as I left my info. Was not happy.
I'm just looking for a price I'm not looking for a call back at all
Thought would give me an estimate not lead me to a company rep, just another commercial to advertise.
I trust no one especially these days, do you?
We actually have a great rate and love our house, but will relocate in about three years.
I have a house but no one would like to lend me money coz of my credit score n too many inquiries.so how we go advance our life my wife is sick. N we don't have any help at all,they depend your credit score.we help alots of people before that's our credit is low.welive in us n citizen pay taxes n we ended up nothing.that is very frustating.we are nothing hopefully one of this days,we just lucky for now we have a house to stay. I always pray to the Lord that one of this days, somebody will give me okey.
This my first time.hope they will help us. Thank you n have a Bless day sir
Why can't you just show me the rates without contacting via phone
Seems fine. They really haven't done anything yet but take my information.
I'm in need of the help about money 🤑this will be my first time
Good, so far. Some sites don't work very well. Or they are missing something
Really just looking for a better refinance
Excellent with no problems. Quick and very easy. I would definitely recommend this company
Not sure where this will end up tell me more about this program.Cur
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

