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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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No sure yet waiting to see what happens with this starting to be a bad experience
Helpful to my interest. I'm appreciative. Thanks.
I really don't have anything else to say? I'm just looking for New mortgage to help me?
Chase Bank it's good just like any other loan pay and you pay and you pay and you pay okay so I don't understand what it is about that's my mortgage payment now I'm looking for this Saturday long
I want to see the quotes before lenders contact me. It is not as easy to do this as before.
Thank you for all you do. Appreciated you're trying to help me in situation.
Got no answers, very disappointed, you gave hope and then took it away
Answer a few questions and the process was easy. I give it a five star rating
Easy to apply so far.no personal guestions as of yet. Just leave name and email and number. Needing cash
Hope you can refinance manufactured mobile home 16x80. On slab.with 2 acres and pond.2014 model. In country.
It's been so hard to get help to be able to access my equity.Thanks for your help to find me a desperately needed lender.
Very efficient, very fast, very simple, very professional
Very professional!
Responded to my e-mails as soon as they get it!.
I've lived in this house since 1998, I will remain here until I die. I do have some repairs that need to be done, replace carpeting with flooring and interior painting. Update my house. I am a widow and would appreciate some help. Thank you
I want to get flooring
Though you had a specific program, but was just sold as a lead. Not I have to tell all of these companies to stop calling me...
Great information to search through and learn more about the process
No rates but call back- awful experience as no rates provided
A little slow but it's all good. I just hope all things go well and I can get a loan.
Thanks for your help on taking out an home equity loan on our home
Quick internet response!
No pesky phone calls, received so far!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

