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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Very quickly answer and easy questions very clear and quite logics
Everything was going smoothly and waiting as to how I can successfully finish all the presentations of all required documents and what value decisions The Management teams take about me and to make the deal a success for further progress
Almost all information was served efficiently and without delay, Thanks
This part was easy, we will see how many calls I get from this.
Just getting started...so there is no experience yet to be able to give experience. But I will be happy to follow up if I get calls, doesn't have to be approved, just calls...
Need help in getting my equity from my home mortgage so I'm trying now
You get calls that does not align as advertised. Try to offer higher interest
Easy to follow message. It should easier because some of don't understand
Too slow. I need money not a lot of talk and bull$#*!. Tell me what you can do
Fast, easy, advertising, getting an answer was favorable, and understandable
Just started to look at options for loan to pay off debts soon
Quick and to the point. Just waiting to see my options for a cash out!
Curious. Saw note on my smart phone while watching TV and decided to follow.
So for very easy, will be able to say more once everything is completed.
Time will tell nothing has been done yet on getting a loan we will see
We will see how things work it has been fast so far and not pushy
Soo far it's been easy and I haven't talked to anyone yet but every thing seems ok so far
It was easy and so far it has been good. So far the experience has been alright and im looking forward to move on with this application
Quick to answer as I was reading different homeowners statements.
Awesome I'm just reaching out to your company after reading your reviews.'
Not helpful no information so far. Feels scammy - bit site why no info was shown
I don't know yet how I can rate my experience by just one add. Thank you
Not as fast as advertised. From the advertisement it sounds like you get an answer for loan much quicker
We don't want calls. E-mails or regular mail please, we prefer to read and see our offers.
My experience has been good so far. I am seeking HEA and hope that we can come to some kind of a deal. Thank you for your time and assistance.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

