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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Just never got anywhere except repeatedly getting email to sign up done that and nothing.not anything came of it not even a response info getter I'm thinking!
Haven't done anything but answer questions.And haven't gotten to anything else so it's kind of quick to ask how I like it. Just being truthful.
I want my rate online, not a thousand phone calls. I provided all the info,
Did not give me any rates. This was a complete waste of time.
Did not give me any rates. This was a complete waste of time.
I've seen the add several times on TV and decided to give it a try.
You're just like everyone else and won't take a home as collateral for half as much as the house is worth. If I don't pay I lose my home that would be stupid on my part. My credit only took a hit cause of that fake killer virus covid-19. If it weren't for that I'd have that stupid little number to place you're happy with.
Don't know yet I haven't gotten a chance to look at it but so far very frustrating cause I can't look at anything yet
Excellent good service. Cont. With good work we hope you provide quick response
Nothing to add at this time. Have not decided anything, and it's too soon to tell.
Do not call at this time for I am only looking who has the best rates.
I do not like to be contacted by phone, I want to be able to see numbers on a website or documents and then make a decision.
Completed questionnaire with ease, however, was not aware I would be receiving phone calls. I would prefer to see possible options first before speaking with anyone.
For get it; too much trouble filling out this form so really forget it.
Too many questions to get any info.
Longer time to begin to think about
Quick, straight forward, no clutter or ads. Highly recommended
Not appropriate at my workplace, never, never, never. Never.
Terrible UI. Also prepare for calls non stop from multiple lenders. No quote in minutes
I have no experience with lend go waiting for rates so i need to see rates before i commit
I do not want someone calling me I will call when I am ready. I only wanted to see what the interest rate are now.
Ok, We may need some minor Home repairs such as our driveway.
Easy process and quick, too. Would love to review again later, after finalizing
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

