Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Calls instantly started coming, back to back to back...very overwhelming
So far good I need to fix my house now this is my first step in trying to get solutions
So far so good I would greatly appreciate getting some help I just dont have the money and rain comes through the front door
It just gives me a list of lenders which I could've found on Google. I wanted to see some rates
It was not hard to bring the page up. Simple questions from prospective lender.
Have no estimate but already lots of phone calls coming through
Easy to use!i don't know of anything else to say! It was just easy to use and now I'll see if it pans out!
Great options! Waiting for decision by Lender let's hope they do what was publicized. Could really use the Equity to have for help. Thanks!
So far easy and hopeful for some consideration. Seemed like they could help.
It's been good with your company so far I don't know what else I can
Thanks for your time.
I need to follow up
With the people that are calling
Just beginning the process, I need a company that will work with me
I would rather get answers to what I qualify for instead of a list of lenders that I can call.
Easy, quick, not time consuming and simple, lets see what happens next
Very good easy to learn how to move through the site with ease
No reputable bank listed?why fifty if I don't have anything to say
No honestly. Too many calls. Nothing happens bbbbbbbbbbbbbbbbbbb
Don't know yet trying to get a good rate so I can do some remodeling on house
They are just like everybody' else that ask the same thing that keeps you wondering
Bate & switch I hate this type of service. Bad business. Bad business. Bad business. Bad business
You said 2 minutes to get rate and saying not able to provide, someone will call for discussion, don't want to waste my time with all sales calls if the rates aren't in the range
I was hoping to view a list of potential lenders and get something accomplished as soon as possible...I am difficult to contact by phone.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

