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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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My experience was simple and easy. Also, the procedure to view possible lender was straight to the point.
You didn't offer me a loan as I thought you would I am disappointed in that. I really need the help to survive.
I expected to speak to a live agent and be on the phone for at longggg time
Just want a quote. Don't want to be slammed with phone calls.
I don't want to receive multiple phone calls. I have already received 2 in 2 seconds.
You listed 2 lenders, and I'm likely going to get spammed with calls and emails now. Greaaaaat...
Draw you in not to even get an answer just another way to send you spam email and calls
I don't know cause I haven't seen anything with y'all yet but if you show me an offer maybe then I can give you a view of what I think.
I wasn't given any information that helped me at all.thank you tho.
Nothing to rate you ye
See you are making it complicated with more questions regarding a good review and you haven't done anything yet
Easy to navigate and not too many question's. All worked well
Just answered questions on the phone haven't been able to talk to no one yet but will see
I'm so happy for Mr I lost my husband in 2017 and I want to falling are dreams
I don't like putting a phone number in these things because it ends up blowing up my phone.
Do not like the "blow up your phone" method. Just show me lender's & let me call them.
Misleading and no answers. Wouldnt have entered my information if i knew there would be no response
All lenders coming at me at once! Don't give me a chance to explore all my options. And I don't see no estimates, just my phone calls back to back don't, like feeling rushed like what's happening now as I'm typing
I haven't had any experience yet but the questions were very easy to answer
So far it has been fast and easy and very simple thanks
Not to many questions fast process hope that lending can help me
I prefer results by email. It's annoying when 10 lenders start calling all at once.
Because you say one thing but you mean something else you simply lie you say anyone can apply but once we do oh sorry we can't help you but here is other people that can
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members