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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I was Only provided one lender and no specific rate numbers/information, as I was seeking
I would like to see rates. I don't want to wait for a call and don't want any calls.
Very simple application process; appreciate the various options
I want rates i dont want to talk to anyone on the phone I want rates i dont want to talk to anyone on the phone
Good but no rate, loan amount, or term specified in the quote trying to achieve. Recently divorced and the court awarded her 50% of the equity. How am I going to qualify without a better credit score or income at the moment.
Great I love how you guys explain things the questions that you ask and what am I planning on doing with the money investing more in my house take a vacation cruise Maybe investing a little business I just like are you guys are explaining things and have a wonderful rest of your day whether I get it or not😁👍
Took all my info and I did not receive any refinance rate information.
I
Get pop-u
Ps interfering with obtaining my quote!
Personal attention to my goal of taking advantage of this published offer is appreciated!
Third party interference doesn't make a loan.I could use a loan rather than be forced to jump hoops!
Don't know yet! ////////////// :// //////::::::::::
No one wants to enter phone and email just to check rates. It's ridiculous that I can't just say that and have to type more words to let me complete feedback...
You didn't give me the info I requested. You're just an info gathering die for lenders to mine sales calls.
Wanted correspondence via email not phone. To many phone calls
Quick and easy to see if you qualify for the product. Convenience is a key factor.
No experience yet no one has reached out yet. It seems like a company I would like to work with me.
Everything makes it seem like I can get an estimate online. But that is not the case. I DO NOT want people to call me to get an estimate on rates for a loan I'm not ready to get. I'm just trying to see what current interest rates are.
Don't know yet I haven't had to talk to him yet get answers I will know but more after I talk to the people and see everything that they have to offer to separates them from every other company lending company thank you.
I don't like the fact that I was told I will get the information I am seeking right away only to find out that someone will get back to me. Please change your commercial.
No information provided i was looking for a quote but you just my info and left me wondering
Unknown waiting on a response from one of your representatives
No rates actually shared. Seems purely a scan to get personal information.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

