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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Very quick and easy to navigate. Gives you direct options without a bunch of ads
I want to know the rates of the loan for the loan before I speak with lenders.
You provided no rates. You just gave me to lenders already known and it was a waste of my time
I try three times to borrow money even try to refinance but know would give me anything, now I have to go 13 bankruptcy.
Simple to the point, Clear, safe, answers my questions, available
Great, easy to use, hope you can help me, need a new heating system
Too early to rate to have valid or educated opinion...
I have tried several times to speak to someone regarding this loan. No response to date.
We haven't completed anything yet, no answer yet. To make a decision.
Very good service rapid response
Thanks for the great job and service provider..
Great easy to fill out applications need to refinance cash out equity 100% I have since home is paid off and I hoping that a lender will work with me I was recently out on FMLA with my job which is secure it's with the school system in S.C. I am back to work and the only reason my credit score dropped is because I used my 3 credit cards for bills food for myself and my dog and cat the thing is it's not like I had $25,000 $50,000 limits on My cards it was $500,$800,$1,300 and I had to use them all and owe $3,200 about on all 3 and my score dipped I wasn't getting paid while I was out on FMLA but my job was secure and I have returned on August 1st and will be employed and receiving my 2 checks I get every other week which range from $775-$825. I know people who owe much more on there house and credit and tax debt and are.able to take out home equity loans for obscene figures cause they have good credit which I don't but I don't owe a mortgage and don't have high monthly bills either so I just want to pay able to get.back on my feet and feel normal I just wanted.to take a home equity loan for $35,000-$50,000 and have it for 30 years and I will.pay it cause I would never lose my house that I have paid off thank you Joseph Juliano *******002. Have a good.day.
Quick and easy to navigate their questions for qualification
You promised me an immediate result within two minutes, but you didn't deliver one
I just wanted to see the information online. I don't need to be getting phone calls from lender. After lender, that's just annoying. It feels like your website is very misleading. You guys should change your practices.
Not surprised, same generic information that is published just about everywhere
Rude people at Loan Depot. I have a lot of equility in my home and want to consolidate which is what every one says to do.
They don't do fixed rate home equity loans in NC. They only do HeLoCK adjustable rate. Pierre was one of the busiest ppl I've ever spoken to. RUDE
Have not received any type of results when inquiring about wether i could refi are not
Its hard to rate right now because i have not received any reponse
Quick message to tell you that there is no chance I will give you my info so you can call and email everyday pressuring me to speak with you. $#*! off
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

