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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Why do you ask for all my phone and email. How many people just give you bogus info to just get the basics of the rate— totally lame fishing.
After entering all the details, it doesn't give me any information on the rates, you are just selling my information to other mortgage companies
Been very good and I am very happy with my present situation.
Need immediate rates not pushed to different sites...its bull
I gave an email, phone number and address to you just to get your referral to the next option on a google search. Absolutely useless.
Good I would be borrowing my house equity at the same interest rate, correct?
Why aren't you showing me the rate online; I'm being called now? Not what you said would happen.
It showed 4.5ish interest rate. When I try to check more it asks me all property and personal details. I did provide and then it didn't show list of landers or their rates. It just said lender will contact you. I don't want that way. I want to see the real rates.
No rates visible on website. If you advertise X rate, then show it. Even after providing email and phone number, it just says discuss will contact you. Misleading ad
Do not like the fact that you suck me in to provide e-mail and phone number so you think you will pester me.
Cool for right now I've only experienced a little bit goodness anyways so I'm getting used to there will contact me if I have any more projects in the future thank you for my response have a great day.
Questions were easy to answer so will just wait for someone to call me.
Well so far it's been good the questions were easy to answer.
Can you be in bankruptcy to get your money from your home equity?
Don't know trying to see if you are fake or not because I'm living in my truck
Just want the rates, not 1,000,000 phone calls. By far worse website
Always Leary of those who lend $$ in this economy where everything is so expensive.
Curious what rates were the. Received 10 calls immediately…. Would just like to see current rates.
Looked for a price for curiosity and got 7 fishing spam calls within seconds of entering my number. That is crappy way to do business.
Not interested in talking to a lender at this time. Just wanted to see an approximate estimated value.
I keep getting the same information. This is just a scam to take you to Rocket Mortgage
Application was quick and easy. However, I already know that you are not going to be able to help me.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

