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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I'm looking for rates! I was sent to a list of phone numbers. This is not what I was looking for or what was "advertised" in the link.
Not sure - not ready - no time - at work and can't talk to anyone right now.
Sorry - didn't know where this was taking me!
Wanted rates and product offers based on info given (As advertised) only got phone #'S to call
Great I am really curious how much I could borrow. Hopefully I will never need a loan.
Easy to go through process. I like that it only takes minutes and doesn't affect credit
No rates showed up. Now you have my email and phone number and you'll contact me to death.
It looks OK. Clear and up to point. Too early to tell!
Found it on internet and decided to give it a try. Is this enough?
Is this for your education or for helping a potential customer? If this is help than I am a POPE.
Very practical and may be what I would look at after someone passes on.
No rates provided just a bait and click advertisement that didn't provide any relevant information
False advertising typical bait and click advertising and no information
Very good experience. Easy to follow and understand what i was reading.
Easy to complete. Required information was easy to read and reply to. Ads showed that your company is safe, reliable and trustworthy.
The questions are precise. The answers are mostly filled in for the borrower. The questions are arranged in an attempt to organise the question.
I wanted an actual quote, which is what your site lead me to believe I was getting. I don't need a half a dozen mortgage lenders calling me individually.
Very pleased all questions answered, will be easy to work with
Just want to know how much n do I have to pay back, no phone calls
Have not yet spoken with anyone yet.Waiting on someone to give me a call and to go over some things.
Very helpful. Looking forward to updating lots of things. Thank you!
Not sure, thought I would get figures on my phone not a ton of calls.
Instant phone call, while on my break at work. Not even off of website and got 2 calls!
Great and easy. Very straightforward and friendly to use. I'll be sure to tell all my friends about this.
This app was very simple and easy to use. And I was very result.
Don't agree with filling out so much information to see your product and service tech ask the same questions
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members