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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Professional and Courteous. I've talk with Rocket mortgage before.
A lot of phone calls. Give me a minute. My experience is wonderful
I appreciate the time taken to guide me through the process and as i research to determine the best course of action.
Lenders are calling promptly. No offers within 5 minutes of application.
They have my info. That's all so far. I don't have any other info for you
Just show mortgage rates, dont ask for contact information. Chances of customers getting back to you guys will be higher.
I just want to see lenders for bad credit using my property as collateral and your service is now going to call me to run my credit and tell me I don't qualify but we have a credit repair option...you u named the company wrong...it's not lendgo, it's screw you go
Too many calls as soon as you got my number. I just wanted a random quote!
I don't like that salespeople are suddenly bombarding my phone! I just want EMAIL contact! Don't blow up my damned phone! Immediately after filling out this form, within seconds there were back to back to back calls and texts bugging me. I don't want to deal with so many people all at once trying to "sell" me their business!
I have had 4 phone calls before I even finished filling out the form!? Don't call!
No Social but instantly receiving calls. We high is more invasive?
Waiting for a lender still, just submitted my info. This is just an inquiry.
Great site, easy to navigate. I would certainly suggest to any to use it.
Phone rang off hook and did not see lender. Just checking for rates. Not impressed
Telemarketer did not have any real info on rate terms. Wanted to send to a licensed morage person scam
Somebody else got in the middle of your loan department? And they didn't accept loan on mobile homes. It should have stated that in the information.
So far it's not too much of a Hassle And it was quick and easy. And didn't take long.
Good so far this time around. No complaints from this end of the deal.
I have been denied because of my credit. Can't seem to get help anywhere.
None yet. I'm just looking for help wherever I can get it. Although I have heard some good things about Lendgo.
You need to provide rates and amounts not just pass on to other Brokers and lenders… you're just using info to create Marketing list and sell to other companies … Shame on you for misleading people
Never got a response to loan requests for bad credit. Your advertising says you help people with bad credit.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

