Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good. I like no social security number or credit injury while I'm comparing and doing my own research on the best options for me.
Quick enough to get the money I needed hope it will work for me
Good 👍 I said it was good I don't know why you need any other information besides that I haven't been looking but you put it out here where I can see it thank you
Easy to navigate…piqued my interest making me want to investigate further
Was not clear on advertisement spam spamming
I don't require to keep typing 50 characters to complain This is terrible
So far it's easy fast haven't gotten very far into the app so I can't say
Great info for someone who's never gotten a loan
Before thanks
Very easy simple questions, It doesn't compromise my credit score.
I was wanting information on the gov't 1 time $185,000 payment if a homeowner has equity in home, My home is paid in full
You asked a lot of questions and still did not provide a rate.
AI to prompt heavy, not intuitive enough to cite my loan interest vice trying to sell
Ins.
Straight forward and simple application.
Interested to see the terms and payback details.
I don't know if I want a loan or not just depends on the amount I can get and interest
Website didn't deliver on rates. Just continued asking for more info.
This is easy to use. It is very user friendly. Thank you. Yes yes 👍
I barely hit enter and my phone started ringing with some mortgage company. That's creepy and wrong
Easy to answer questions the website is easy to access and understand your questions
All questions, no answers! No directions. No understanding,
Easy to use site. All questions were answered before I could even ask them.
Very easy to use was happy I found this been wanting to look into something like this
Put in personal information and was not given info advertised
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

