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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Most excited about typing into my equity without jumping through all the hoops
Don't get my hopes up and then have people call me and tell me because I'm behind on my mortgage that I can't tap into my equity what a bunch of crap and not what equities are about is to help you out when you need it forget this crap just a waste of time
So far it has been a positive experience. Waiting on the next step
Question were straight to the point. It was very helpful. Would recommend it.
The fact that you didn't say this was an aggregator website deal leaves a bad taste in my mouth. I'm moving forward cuz I spent a couple minutes filling out your forms, but definitely not what I expected
Why do I have to give phone number to get rate quotes. I work and can't answer phone
Asks for a lot of information, but pretty straightforward so far
I want numbers, not phone calls………………………………………………………………………….
Neither negative nor positive, browsing, don't want on phone call, telemarketing list
Quick and easy navigating and reading. Input fast and pages are fast. Info is basic and gets to the point
Just looking and I did not get chased away yet It is quick but I do not know if I will get the right response
But need to do online can't talk on phone due to work. I'm running equipment. Thanks
You instantly started calling my cell phone which makes me think of spam.
Everything was easy to understand
And to follow was very easy no no
Good clear on what I was looking for. Everything understandable
You covered my information before I could read it. Plus I don't like reviews.
Great people to deal with, I have had friends dealing with this company.
Just filling out form so far. Want to check and see if I qualify.
Un known looking for options for money and see what I qualify for
Calls before i even completed survey calls before i even completed survey
Very easy to follow so far. Prompts were clear re next steps.
Easy access, clear steps. Did not ask for Social Security number on line
Great easy communication well defined self explanatory and well designed business
Good haven't talk to anyone yet. Haven't had a experience to talk about
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members