Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have no information yet but the filling out of the information was easy. So far so good
I am a Vietnam War veteran with Agent-Orange related diabetes. Finding it difficult to pay all of my bills.
Not as advertised but just another data miner for lenders..
No worthwhile information given up to this point in the process
No pressure, it's a very simple user interface that is clear and concise
Fair just looking for a way out need cash to do some work on the house
Checking around for the best quote is frustrating. You make a little easier.
Easy, so far... what, you want more characters? You're about to lose a star or two.
Fast and easy and seems to be away that I can get my feet back on the ground.
Seem to be interested in helping me with my issues.
I am a little Leary about this right now, and don't know if it is right for me.
I thought you were the lender and would provide the loan vs pointing me to one.
I would have liked to know more about the whole process sooner.
It was a good experience HOWEVER, I'm not sure that the ad was even close to the truth, and that will really be a $#*! deal for lying BUT I have not gone through the process yet so HOPEFULLY I WILL GET A CHANCE TO UPDATE IF NECESSARY
It was easy to navigate on the website. And it was fast as well.
It's just a sales pitch total let down and I'm only the first step after entering info I thought was just a sales pitch ugh
Great but nothing has been resolved. I hope it is a legitimate process.
Okay it popped up on my phone when I searched fir mortgage help
Very easy data entry, easy to understand result seems hopeful
Don't know any more than I did when I started because it popped up on social media
Didn't take long at all to find a lender. Ready to see how much I can get
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

