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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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It is great, my house is paid for, but is 45 years old! Needs help!saw on line, but I have seen it before and want to improve it!
Great so far waiting for answers to possible get money for personal use
Need communication to move forward. So hopefully we can get it correct.
Perfect... great and I was interested about it. Thank you for your service.
Thought this would give me more detail as to rates and offers
Why do you ask for our telephone, we will call when we are ready.
Vg and accurate and to the point. Gave many options. Got back to me immediately.
Quick, didn't have to type a lot of information. I'd like to compare several Lenders.
I have not experienced anything yet. My fear is getting bombarded with calls and emails and not having the knowledge of what is good versus what's bad. I made that mistake and it's costing me too much already.
It wasn't difficult so far, although I owe less on a mortgage on my home less than 6,000 but the option is not available
Survey is finicky. Can't scroll perfectly how I wanted to so there's a chance my responses weren't completely accurate which is necessary for something like this.
I just want to get quotes not to give out my information to everyone that keeps calling me all the tie so many times i have to turn off phone
Ok, I hope your services are what we are looking for and will help us to accomplish what we need without a lot of hassle. Thanks for the opportunity to get a loan.
I requested just to see what I can qualify for. I did not request 5 phone calls all at once. This is ridiculous
Agent very polite and shows great interest in helping; giving options
I didn't want people calling me. The idea was just to see rates
Easy and short application to complete and seemed interesting and honest. It's direct to the point t application and inquiry.
Just got on website, prefer not to be quoted by phone. Email, Text is perfect. TY
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Very easy, did not have any problem. It seems easy enough to get a lender
You're just another company pointing me to another company; waste of time. Still no rate info.
It was quick & easy. I would like to receive quotes,& info by text at this time as I have a VERY busy schedule ahead. As a result of responding to the ads on my phone, I have been absolutely swamped with phone calls... ALL NIGHT & MORNING LONG. PLEASE TEXT ME YOUR QUOTES. I WILL CALL YOU LATER IF INTERESTED. MY BIGGEST FACTORS ARE THE INTEREST RATE, FEES/EXPENSES & MONTHLY PAYMENTS! THANK YOU.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members