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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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WHY do you submit application to lenders? WHY should they call me? You supposed to SHOW RATES not submit anything or call me. HATE THE SERVICE!
BS online form for endless phone calls and no real information. Just a bunch of companies that want you to fill out loan applications and refi
You haven't done anything yet for me to give you a rating everything's about rating nowadays let's see what you're worth first
Not got the whole meaning of this. Seems I have missed something.somewhere on this app
Easy but still evaluating. I don't know the results yet, but it has been easy
It was very quick, they said I will get a phone call in a few minutes and I very well did..
Easy process and the questions were clear and to the point that I could clearly understand what was being asked.
Was just scrolling and they helped me with a lower rate on my mortgage loans and hope to get help further with my payments
It's been okay only if you have poor credit no one will help you I owe 33,000.00 on my home and all they want is for you to refinance when you have 3 years left
Phone is ringing from 4 all ready while I'm filling this ouy
Advertising was the only reason. No referrals. Not happy. $#*!ing phone and texts keep ringing while completing
My phone blowing up and I'm at work at break can't handle all these calls right now
Great company to work with and great I recommend to everyone
No immediate rates provided, only a couple of lenders website listed. Waste of time
Waiting for approval until I can rate you further I don't have a longer answer
Immediate response by calling to discuss the situation and options.
Fast and easy to use I would recommend it to anyone who has equity in their home
Getting a phone call before I'm even done looking at the options you've provided me is a total letdown
So far so good. My phone rang instantly. I haven't been able to answer it yet.
I was quick and easy to fill out and answer questions. Good questions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members