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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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You got info needed,but I still didn't get an answer. Thank you anyway.
Average experience so far, it is two early to tell. I need the money
False advertising - no amount given. I don't want a crap load of spam calls from lenders
Like the idea of the loan is based on equity, of course want the lowest interest rate possible, want to pay off as soon as possible, can make payment of $5k per month
You said no spam and you take privacy seriously... I didnt even finish filling out all the forms and already recieved 4 different calls from different people, and I didn't even get a quote at the end
No help or even an acknowledgment. I thought we would qualify with a low credit score but they couldn't help us and not give us any reason
Too many calls at one time, need to be able to make the right decision.
Easygoing to fill out and waiting to hear if I can do anything
Want list of lenders so that I can choose my own to make a decision
I hate this type of online scam for information. Nothing helpful came of it
Not much help even it pops up all the time like it can help...
Organized group of lenders within a geographic territory.
Well organized site. Easy to use the site Different from old Banker style lenders.
The questions were quick and easy to comply,hoping i might be able to get some help with doing what I would like to do to my property.
Quick and easy to complete simple questions. No social security number was asked.
Everyone makes you very comfortable and try to help you. I give them the 5 stars.
I am glad to talk with someone but,with the economy and the election we live on a fixed income and all though we are getting older we were going to try and renovation is needed so at this point it's up in the air
I want web offers not a phone call. The site gave 0 offers and just links, worthless.
Not interested in talking with anyone on the phone. Just email me.
It's good and well to me and I like it just the way it is and I would love to be able to get a loan from you r company
The process seems painless. I got a good vibe. It seems like an honest company.
It's quick and painless. It's easy to fill out the application.
Been talking to other veterans as to handling this type of transaction! Iam a Vietnam veteran.and don''t want to go through anymore trauma!l
I was shocked and was told that the company was tha real deal!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

