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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I'm not sure going through process. Hopefully this process could be helpful to my family and I.
Expected rate information, got bombarded with calls, not as advertised.
Quick but way too many phone calls as soon as I hit enter. I should have option to contact instead of getting 50 calls
I don't have a. Answer yet. Don't know if I can apply. Just viewing My options
More precise numbers based on my responses would help me decide how I want to do this...what kind of interest and how does it determine my payments when I pull cash from my equity.
9 phone calls - not good - within SECONDS - THIS IS NOT GOOD 0 EMAIL OR SNAIL MAIL - BUT 9 --- NOW 10 PHONE CALLS IN SECONDS IS RIDICULOUS
Thought I was receiving information but no just another site to get information
Quick information and clearly explained, that's appreciated!
Quick response appreciated, will continue tomorrow, It's late. Thank you very much so far
You guys put it out there that your gonna show the rates here but the is just bull then you give my # to a bunch of people
Nice and easy to do. I hope you can help me I had some bad dealings with one car dealership that messed up my credit I am a good person
Your site is very miss leading.I wanted a quote and now I will be getting all kinds of annoying messages,texts and emails to take up my time to clear and delete.
I prefer email to phone calls. I am a t work and calls are flooding in
I have not still found out how much I can get I would need to know how much I can get for my experience to be
Its been quick and easy so far. I hope the rest is just as easy.
Eric Torres was helpful though he could not proceed with my application until I show more income
Pretty good I haven't gotten to talk to anyone yet and or figure anything out.
Just checking to see how well it turns out.And how well it was for me to see if it works for me.
State that they will be calling not actually displaying current rates.
I don't like the fact that I had to give out a lot of info such as my address, phone number, etc. and have yet to get some type of estimated rate quote.
I was not expecting to get calls. I just wanted information.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

