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LendgoReviews 128,742

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Unable to talk right now and I'll be back in this evening please don't call me now. Thank you so much.

Date of experience: January 12, 2022
Arkansas
0 reviews
0 helpful votes
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Do you have to borrow more money or do you help me pay it off?

Date of experience: January 12, 2022
North Carolina
1 review
0 helpful votes
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I don't want them a bunch of salesmen and women calling me, I will call them at my convince.

Date of experience: January 12, 2022
Illinois
1 review
0 helpful votes
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So far no good info
February 11, 2022

So far no good info. I will correct the rating if I see results.

Date of experience: January 12, 2022
New York
2 reviews
0 helpful votes
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Looking good!
January 12, 2022

Looking good!
Low rates make it easier to pay the loan off faster!

Date of experience: January 12, 2022
Arizona
1 review
0 helpful votes
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I don't want phone calls
January 12, 2022

I don't want phone calls. I'm hearing impaired and can't hear over the phone. Another option should be available.

Date of experience: January 12, 2022
Colorado
1 review
0 helpful votes
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Before I was matched with lenders I received a phone call from one.

Date of experience: January 12, 2022
Virginia
1 review
0 helpful votes
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It scares me that my percentage rate will continue to go up.

Date of experience: January 12, 2022
Texas
1 review
0 helpful votes
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I only communicate by email
February 11, 2022

I only communicate by email. I do not talk to agents until we have something to talk about.

Date of experience: January 12, 2022
Massachusetts
2 reviews
0 helpful votes
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I'm disappointed that despite saying I will see the details of refi's I could be offered, it's the same old, same old: I get a list of name of places that will try to reach me make a deal.

Date of experience: January 12, 2022
Hawaii
1 review
0 helpful votes
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I would like to pay off my mortgage or make low payment every month if possible if not then no need to continue

Date of experience: January 12, 2022
Connecticut
1 review
0 helpful votes
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I hadn't even finished your form when I started getting phone calls. I haven't even seen the numbers yet.
I strongly regret filling out your web form.

Date of experience: January 12, 2022
California
1 review
0 helpful votes
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Rates need to be shown, not a list of sellers that are going
To contact me. I do not want to be contacted.

Date of experience: January 12, 2022
Texas
1 review
1 helpful vote
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You sell my information
February 11, 2022

Horrible experience and wish that I just went to the bank.

Date of experience: January 12, 2022
Kentucky
1 review
0 helpful votes
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Every time it is Rocket Mortgage
February 11, 2022

Every time it is Rocket Mortgage. Their points are way high.

Date of experience: January 12, 2022
Colorado
1 review
1 helpful vote
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Got what I needed from the first one... confirmed on the second then the next dozen or more are not warrrented

Date of experience: January 12, 2022
California
1 review
0 helpful votes
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Do not want robo calls
February 11, 2022

Do not want robo calls. Why can' the lenders contact me through email as introduction with contact information and I can reach out to them? I want a real lender not just someone on a phone service that will than transfer my call.

Date of experience: January 12, 2022
Pennsylvania
0 reviews
0 helpful votes
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Came and concord now I sit in victory
January 12, 2022

Came and concord now I sit in victory. The moon will shine on you tonight and bless you.

Date of experience: January 12, 2022
Georgia
1 review
0 helpful votes
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Sure said it would show rates instantlY
February 11, 2022

Sure said it would show rates instantlY. Didn't show rates, only had people call me

Date of experience: January 12, 2022
Texas
0 reviews
0 helpful votes
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I like you other than working with numbers it's very slow on bringing up the numbers otherwise you're great! Thank you

Date of experience: January 11, 2022