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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Unable to talk right now and I'll be back in this evening please don't call me now. Thank you so much.
Do you have to borrow more money or do you help me pay it off?
I don't want them a bunch of salesmen and women calling me, I will call them at my convince.
So far no good info. I will correct the rating if I see results.
Looking good!
Low rates make it easier to pay the loan off faster!
I don't want phone calls. I'm hearing impaired and can't hear over the phone. Another option should be available.
Before I was matched with lenders I received a phone call from one.
It scares me that my percentage rate will continue to go up.
I only communicate by email. I do not talk to agents until we have something to talk about.
I'm disappointed that despite saying I will see the details of refi's I could be offered, it's the same old, same old: I get a list of name of places that will try to reach me make a deal.
I would like to pay off my mortgage or make low payment every month if possible if not then no need to continue
I hadn't even finished your form when I started getting phone calls. I haven't even seen the numbers yet.
I strongly regret filling out your web form.
Rates need to be shown, not a list of sellers that are going
To contact me. I do not want to be contacted.
Every time it is Rocket Mortgage. Their points are way high.
Got what I needed from the first one... confirmed on the second then the next dozen or more are not warrrented
Do not want robo calls. Why can' the lenders contact me through email as introduction with contact information and I can reach out to them? I want a real lender not just someone on a phone service that will than transfer my call.
Came and concord now I sit in victory. The moon will shine on you tonight and bless you.
Sure said it would show rates instantlY. Didn't show rates, only had people call me
I like you other than working with numbers it's very slow on bringing up the numbers otherwise you're great! Thank you
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!
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