Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was fast. Now I will go to bed and hear from someone tomorrow.
Too long, the website doesn't work well, repetition was required to click on the correct answer.
Easy application. Not long and drawn out or adding for too much information... blood tyoe, urine sample, how long can you hold your breath under water, LOL
Kind words and mild-mannered and very helpful information
Good great super fantastic supreme awesome fabulous cute intelligence
Not enough information yet came up as an advertisement
I wanted to see rates not get a thousand phone calls.
Your system just gave me a list of lenders. Not even a list of valid rates, terms or costs. I could have done that with a simple google search. Now, I will most undoubtedly be inundated with spam calls and emails!
I would prefer to have an option to only be co tagged by email
I just wanted info about a loan! Not a bunch of lenders calling me as soon as i put my number in..
I think I do not like submitting my phone number and before you can close the site down, lenders are calling you, same day, same time.
This is not useful at all. This collects your information and you then get bombarded with phone calls and email from different lenders. Ridiculous!
Hello how are you my dear friend i need to help me
Doubt you can help us. Our payments are near $1700 a month@ 6.8%. We have not missed payments but do have to pad our savings account to make our monthly payments.
3 mortgage lenders. I doubt will work for me as I owe less then $10,000.
Not very well especially with rocket mortgage I think it's entrapment when they can't upfront tell you something that's very simple when I ask what the best APR interest rate without fees and etc. In general, they want me to continue with an application and that's just an entrapment. Companies need to be upfront when you know in general, especially if there's something that is basic and should be public information in their company
Simplicity the easiest platforms I've seen yet as far as lending goes it was so simple just click here click here you're all done and next thing I know you got money great product very impressed.
So far, questions have been clear and understandable.
I wanted rates to look on my own. Not have someone blowing my phone up.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

