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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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You state that filling all of this information out will return a list of refi rates, including a 1.75 APR refi loan. None of this happened. I was placed on a list so that 100 or more lenders can bug me to death. Thanks for the bait and switch!
I wanted rates not contact information. Now i just have lots of phone calls, texts and emails. Just wanted simple rates to compare, this was not what was provided
I wanted numbers without going thru more questions
No rates provided, false advertising. Only contacts
Frustrating, want information not telephone calls.
Did not provide information advertised. False way of getting information on candidates for refinancing. Requested information on Lending Tree - not provided. Had a call from loan depot before co0mpleted phone number.
There is no information for individuals that are in forbearance.,
I took the time to answer all the questions and yet all I received was email/call from each of the lenders where they want me to give them all of my information again - I didn't receive a single quote or even approximation as a result of giving you my information - I'd have to give it to each individual lender that calls. IF I wanted to speak to multiple lenders to figure out which has the better rates, I dont need your site to do that. There was little actual value in taking the time to use your site.
Assessment was done quickly. Let's see what happens from here forward.
No pressure or making you feel stupid. Direct questions
My experience so far has been pretty good I don't see any reason to go anywhere else
Ok it's fast and easy and they really seem to want to help you
I've been having some problems with getting my loan due to some credit issues
Cool that y'all pick ha not like it a computer not a robot
Rather fast and that's what I wanted fast... get the Ball going...
It's 2021, I don't want to get a ton of phone calls - doesn't appear there is any other way to go through your process, however.
Didn't realize y number would be given to multiple lenders.
Good business, so far. I wish y'all the best, keep up the good work and keep those spirits high!
It's great and good about filling out questionaire
It was fast and great gave me an answer faster thanks you
I wanted to see rates not phone numbers now all I will get is phone calls and emails.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members