On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Did not give me current interest rates only took my data.
Site leads you to think that you'll get rates from several lenders. After filling out the information, no rates were provided. I DO NOT LIKE BEING CALLED ALL DAY LONG. I WILL NOT BE DOING BUSINESS WITH YOUR COMPANY.
I didn't get a list of lenders yet but the process was overall pretty simple
Excellent was. Very complex in explain the
Amount you want to refinance
Typical tricks just to get your information so you can get spammed to death no actual facts, no actual interest rates, no information just fishing with your bait and switch tactics
Please make sure that only lenders with serious business intentions call me.
It's ok it's really fast and don't have to do anything but put your info in an sit back and relax
Sweet, absolutely easy to navigate. Big fan of the site
It is really annoying to go through all the steps to fill out information yet to lead to phone call. It should be easy to provide a rate based on some numbers. Income, credit, etc. No need to make it an extensive process.
The 3 companies I spoke with were prompt, professional & gave me all the info & quotes I needed. Was easy & pleasant!
Average response in a very short time. I am very impressed
Give NO rate quotes! Misleading! I don't want to be "contacted" (sold to), I just want a quick rate quote, now, online!
This is as much as I can say because I haven't gotten much
Interest rates have gone UP since I refinanced at 2.625% a year ago for a 30 year fixed conventional loan wherein I have never served in the military; so your add is very misleading and inappropriate!
I don't want phone calls a text will work just the same or better.
I don't want immediate calls. I want to look at options first
I've never applied before, but it seems to be easy,(compared to others.
This is not what your ad. Said. It said I will see rate. I dont need just names.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members