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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Great, it has been easy to navigate and answer all the questions.
Good
Easy fast nice helps you though it and love the response
Average so far and I don't expect any company to offer a rate as low as lendgo suggested when I started even though I have an 839 score.
I receive an disability check. Can you help me get into a home?
I am not looking to pay excessive costs in refinancing
I am hoping that you guys will help me out and I can get a home to rest my head in and somewhere that I can feel safe.
I wanted to compare interest rates and received no rates, just phone calls.
I don't want to be "contacted". I was looking for information on-line to compare.
Leaving my ail address. Was difficult and time consuming.
Very good, survey questions were very easy to follow
Before I was finished I had a call which was good but then they all started calling at once.
I hope you can help me with a home I live in my car so I really need this loan
It was good so far. I just hope that I am not bombarded with a slew of calls.
I don't appreciate getting called immediately. Do not contact me by phone, I am not going to pickup. Contact me through email only
No mortgage rates or payment options to choose from a lender
I am not interested for sales people to contact me UNLESS I can get more information online. Then, IF it's good, I would be happy to talk to someone
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

