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Lendgo

3.0

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Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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App feels hurried, unfinished, just redirect me to spam lenders with no real offer given

Date of experience: February 10, 2022
California
1 review
0 helpful votes
Follow Deidre M.
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I was expecting to get the rates online - I do not want any phone calls for multiple emails.

Date of experience: February 10, 2022
Texas
1 review
0 helpful votes
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Stop misleading consumers with low-rate offers. In reality, available rates are way higher.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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I just got a call from a loan officer and I am just trying to get an estimate or what we qualify for?

Date of experience: February 10, 2022
Ohio
2 reviews
0 helpful votes
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Your teaser rate of 1.9% was not available according to Loan Depot.

Date of experience: February 10, 2022
Rhode Island
1 review
0 helpful votes
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This entire exercise is totally misleading since you have not provided any mortgage rates from lenders. You are simply gathering my personal information to supply to lenders/agents so that you can collect a referral fee

Date of experience: February 10, 2022
Vermont
1 review
0 helpful votes
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I only want a calculated mortgage rate. I do not wish to receive telephone calls at this time. Thank you.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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I do not appreciate having to give a phone number without the option of opting out of phone calls and text messages. I prefer to do business via email only.

Date of experience: February 10, 2022
Virginia
2 reviews
0 helpful votes
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Like the quickness of the responses to get thru the questions.

Date of experience: February 10, 2022
South Carolina
1 review
0 helpful votes
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Good so far
February 10, 2022

Good so far. I am praying my phone doesn't start ringing every 3 minutes going forward.

Date of experience: February 10, 2022
Colorado
2 reviews
0 helpful votes
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It will be a couple of weeks before I can have time to examine this

Date of experience: February 10, 2022
Oklahoma
1 review
0 helpful votes
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How to find out if I qualify for federal stimulus program.

Date of experience: February 9, 2022
Florida
1 review
0 helpful votes
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Easy navigation simple question and answer format.

Date of experience: February 9, 2022
Georgia
3 reviews
1 helpful vote
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Gives me the same info as all others. Nothing new was gained.

Date of experience: February 9, 2022
Kentucky
1 review
0 helpful votes
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I'm not sure yet I gave them a five star for not making me doubt them yet because that's usually a hard thing to do

Date of experience: February 9, 2022
Pennsylvania
1 review
0 helpful votes
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Unfair situation which doesn't allow for civilized discourse pro and con of each of these current issues that currently are shut down bc of highly controlled monitoring of people who are involved in the Republican cult.

Date of experience: February 9, 2022
Louisiana
1 review
0 helpful votes
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I was expecting to see rates …
March 12, 2022

I was expecting to see rates …. I don't want to receive lots of emails or calls from all these different companies. Delete my inquiry

Date of experience: February 9, 2022
California
2 reviews
2 helpful votes
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I hate that i have to give info to obtain look at what my payments would be if i refinanced. Makes me not want to apply and I probably wont.

Date of experience: February 9, 2022
Georgia
1 review
0 helpful votes
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Very straightforward hope I'm not setting myself up for disappointment if so Thanks anyway.

Date of experience: February 9, 2022
North Carolina
1 review
0 helpful votes
Follow Elsie X.
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Okay, I haven't had a chance to chat with anyone yet.

Date of experience: February 9, 2022