Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Paul G.
Unfollow Paul G.
Share Review
Report Review

Just wanted to see if there were good options for a possible refinance with low rates to save money on our mortgage

Date of experience: February 20, 2022
Oregon
1 review
0 helpful votes
Follow Peggy F.
Unfollow Peggy F.
Share Review
Report Review

Trying to find affordable funding for my 1st home...
I'm disabled & I'm on Socail Security

Date of experience: February 20, 2022
New Jersey
3 reviews
0 helpful votes
Follow Jeanne I.
Unfollow Jeanne I.
Share Review
Report Review

I did not get any results to what you said you were offering

Date of experience: February 20, 2022
Minnesota
1 review
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Share Review
Report Review

Trying to see payoff on my loan. Want to see if l qualify for my loan payoff.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
Follow Rhonda O.
Unfollow Rhonda O.
Share Review
Report Review

No opinion yet because it is not explained yet. Just wanting business.

Date of experience: February 20, 2022
South Carolina
1 review
0 helpful votes
Follow Rodney I.
Unfollow Rodney I.
Share Review
Report Review

I was expecting a number via the add. And now it says someone will call me. I hope not.

Date of experience: February 20, 2022
Arizona
1 review
0 helpful votes
Follow Sheila I.
Unfollow Sheila I.
Share Review
Report Review

You say that I can review rates, but what happens is that Loan officers cal just want to take an application and do not have the basic info I provide on the Lendgo site. Pretty sad...

Date of experience: February 20, 2022
California
1 review
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

This site I wanted to use to compare. I know that soon I will be hit up with many calls. I am in the process of dealing with another site. Their rates were higher.

Date of experience: February 20, 2022
Nevada
2 reviews
0 helpful votes
Follow Dennis E.
Unfollow Dennis E.
Share Review
Report Review

Don't like putting my phone number out there. You need to reduce the template to just have contact by email until I decide who I want to talk to.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
Follow Alrondo O.
Unfollow Alrondo O.
Share Review
Report Review

People start calling way to fast before I was finish someone started calling

Date of experience: February 20, 2022
California
1 review
0 helpful votes
Follow Euleas B.
Unfollow Euleas B.
Share Review
Report Review

Just started with this already started receiving calls from brokers witch I Don't care for at this point

Date of experience: February 20, 2022
Virginia
3 reviews
0 helpful votes
Follow Joel O.
Unfollow Joel O.
Share Review
Report Review

Other than the required "approval" for many other type of sales people and computers being allowed to contact me. I didn't like the thought that I will start receiving many, many sales calls. They'd better not start bombarding my cell phone, else I report the calling individual to FCC and Homeland Security's "Slam the Scam" program.

Date of experience: February 20, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Lance H.
Unfollow Lance H.
Share Review
Report Review

Excellent terms and service determined and offered.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
Follow Delia Y.
Unfollow Delia Y.
Share Review
Report Review

Not sure how you were able to match me with a lender...
February 20, 2022
Updated review

Not sure how you were able to match me with a lender when no one else could or would. Thanks again Delia Crouch

Date of experience: February 20, 2022

I worked with Robert who was very helpful I would recommend him to anyone looking for someone professional. Thanks Robert

Delia Crouch hope to be able to work with you sometime soon.

Date of experience: January 17, 2022

This is the first company that didn't Automatically...
January 17, 2022
Previous review

This is the first company that didn't Automatically Refuse our request.

Date of experience: January 16, 2022
Florida
1 review
0 helpful votes
Follow Cynthia T.
Unfollow Cynthia T.
Share Review
Report Review

Gentlemen a pleasure to talk to thank you for having him to talk with

Date of experience: February 20, 2022
Virginia
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

You DID NOT give the information advertised.
This is just a fishing expedition to get leads. All I wanted is some basic mortgage info and NOW I have to endure nonstop sales calls. BOO on you!

Date of experience: February 20, 2022
Delaware
1 review
0 helpful votes
Follow Mansfield V.
Unfollow Mansfield V.
Share Review
Report Review

Wasn't what I interested in but a another avenue reaching out to help guide me through this process.

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
Follow Clarence G.
Unfollow Clarence G.
Share Review
Report Review

Very good a good lender
February 20, 2022

Very good a good lender.
To go with. A five star company.

Date of experience: February 20, 2022
New York
1 review
0 helpful votes
Follow Jonathan X.
Unfollow Jonathan X.
Share Review
Report Review

I wanted to see actual rates not wait for a phone call

Date of experience: February 20, 2022
Florida
1 review
0 helpful votes
Follow Marsha G.
Unfollow Marsha G.
Share Review
Report Review

I was interested in receding info on the governmental program

Date of experience: February 20, 2022