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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I was looking for refinance rates... disappointed with the spam that now I am going to bombarded with several people trying to reach me! Sucks!
Good, the information asked for, is what I expected
Need to get a chance to meet you that will be great to understand one another
Wow I'm learning and I'm blessed... Thanks so so much
Good if its real and I can lower my monthly payment and have more money in my pocket
It were great hello hello hello I just want to hey about how y'all do lending money to people who need help dondero rent please give me a call at the number above or abusive killer or tell him Market you will be hung up give me a call I want to ask some more questions about this government meaning cuz I don't know if I qualified or not but thank you and have a nice day bye
Good -very interested in seeing if I qualify to save on my mortgage.
I wanted to see a rate range.
Instead, I get a phone call from Mission Loans within 1.2 seconds before going to the next screen. They would not give me a range. I just wanted a range. FTS. Hasta La Vista baby.
Good so far but I need some payments and rates available
Max was knowledgeable and thorough and I appreciated his time and explanations. At this time the saving aren't enough to warrant me refinance but I do appreciate the way Rocket does it's loans.
Excellent, great service very courteous. Good experience. Thank you.
I don't want to be contacted. If I am interested I will call
I can get phone numbers on my own thanks. I'm interested in getting rates
I think this is an ad for lenders Where is the information about the Fed loan program?
Very timely, useful and important information! Thank you--I am hopeful.
I just want rates. Your ad indicates that rates will be shown. Now I have to go each lender. No thanks
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

