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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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I really haven't gone far enough to call this an experience yet
Very good and very quick results. It took me through the process and the process was very quick to the point thank you
I like the process Harley your design and the questionnaires you access to fill out it was okay
Seriously not looking for immediate phone calls. Not even a disclosure that it would happen. Just wanted to see current rates. Waste of time.
It's good so far they seem to be honest,, I don't want to get ripped by anyone so I'm cautious as to who I talk and deal with, my home is very important to me,
Okay it has been very good for me. Thank you. This company is very friendly and easy to deal with.
Just want info not give all my info just want to see the rates and payments
Good approach getting started started easy hassle free friendly faces
Please email in lieu of phone call. Not available at this moment to receive phone calls
Everyone of these damn sites are set up just to be harassed by lenders. I don't need 50 $#*!ing calls from the same number. Email me the info
Very simple to get to the lenders quickly. In just a few short questions, I was matched with a list of potential lenders.
Nobody answers the phone I don't know what you plan on me doing but I have nobody to talk to credit rating is worse than terrible would you guys
Your ad is misleading. I do not wish to speak or communicate with any one yet. Results please!
The questions were easy to answer and the process was very simple to this point.
Questions was easy to answer and the process quick and easy to this point.
Mathis is frustrated looking for rates but never received them
The system so far is very User friendly.
I don't know why this won't go through tiki have X Amount of words wrote
I do not want a bunch of aggressive phone calls. I was just looking for preliminary information! It was stupid of me to reply to your add!
Good nice just startehhvnbvd don't know yet won't allow you to continue unless you add a review not good
I received messages from lenders who already turned me down
This is a bull$#*! site. I'm not interested in getting a million phone calls to see what rate you're offering.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!

