Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Lendgo

Lendgo

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lendgo?
grey stargrey stargrey stargrey stargrey star

Lendgo Reviews Summary

The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
6
quality
6

We monitor reviews for authenticity

Kansas
3 reviews
0 helpful votes
Follow Jeneive Y.
Unfollow Jeneive Y.
Share Review
Report Review

It was ok up to the point where I was forced to ask about mortgage stuff to go on

Date of experience: March 27, 2022
Texas
1 review
0 helpful votes
Follow Daniel H.
Unfollow Daniel H.
Share Review
Report Review

Ad said 2.5 and it took me to lenders i already tried that offered rates at over 5. Total bs

Date of experience: March 27, 2022
Nebraska
1 review
0 helpful votes
Follow Hisham F.
Unfollow Hisham F.
Share Review
Report Review

Terrible experience with no real look at current mortgage rates

Date of experience: March 27, 2022
Maine
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

The questionnaire brought up 3 lenders, it did not tell us which discounts or programs we are eligible for. This is misleading.

Date of experience: March 27, 2022
Washington
1 review
0 helpful votes
Follow Jason C.
Unfollow Jason C.
Share Review
Report Review

Bait and switch
April 26, 2022

Bait and switch. Your site says to enter information to *see* your rate, then once you do, it does not in fact display rate information, but instead says someone will contact you.

Date of experience: March 27, 2022
Washington
1 review
0 helpful votes
Follow Richard E.
Unfollow Richard E.
Share Review
Report Review

Get answers right away and can get more information fast thank you

Date of experience: March 27, 2022
Illinois
1 review
0 helpful votes
Follow Donald P.
Unfollow Donald P.
Share Review
Report Review

No place to deny this offer
April 26, 2022

No place to deny this offer. Please do not call. Changed mind.

Date of experience: March 27, 2022
Michigan
1 review
0 helpful votes
Follow Stephen R.
Unfollow Stephen R.
Share Review
Report Review

I like the ease of the app but haven't seen final numbers yet

Date of experience: March 26, 2022
Florida
1 review
0 helpful votes
Follow Roger V.
Unfollow Roger V.
Share Review
Report Review

Just want to see what the rate is.so I didn't want phone calls just how much is it now

Date of experience: March 26, 2022
Idaho
1 review
0 helpful votes
Follow connie T.
Unfollow connie T.
Share Review
Report Review

Hi dear sir how ara
This service is very good i like

Date of experience: March 26, 2022
Kentucky
1 review
0 helpful votes
Follow Kim U.
Unfollow Kim U.
Share Review
Report Review

It didn't take very long to complete. I also think you can be more specific on your financial amounts your house is worth, how much you owe & cash out amount

Date of experience: March 26, 2022
Virginia
1 review
0 helpful votes
Follow Kimberley E.
Unfollow Kimberley E.
Share Review
Report Review

Ad made it seem as though interest rates would immediately be seen. I am concerned my credit will be affected even though it says it will not be. I'm nervous about using this service.

Date of experience: March 26, 2022
Washington
1 review
0 helpful votes
Follow Ornella M.
Unfollow Ornella M.
Share Review
Report Review

I hope you have a good program today I have tried to...
March 27, 2022
Updated review

I hope you have a good program today I have tried to refinance, I need to lower my monthly payment. I am the head of the family…. O. Barbi

Date of experience: March 26, 2022

We did not finish
March 25, 2022
Previous review

We did not finish

Date of experience: March 25, 2022
California
1 review
0 helpful votes
Follow Evelyn L.
Unfollow Evelyn L.
Share Review
Report Review

They say they will give you an answer as to whether you qualify within two minutes. Not true. It's the same ol give us your phone number and we'll have lenders call you. For months, multiple times a day no doubt.

Date of experience: March 26, 2022
Arkansas
1 review
0 helpful votes
Follow Vercoina C.
Unfollow Vercoina C.
Share Review
Report Review

Kinhhjhhjjjhbhyyhhhjjyggyuuuyggcfggjjhbhh

Date of experience: March 26, 2022
North Carolina
1 review
0 helpful votes
Follow dan M.
Unfollow dan M.
Share Review
Report Review

Your ad is misleading...
April 25, 2022

Your ad is misleading... sounds like a scam... wish I never entered my info

Date of experience: March 26, 2022
North Carolina
1 review
0 helpful votes
Follow Jeff Y.
Unfollow Jeff Y.
Share Review
Report Review

Good so far,, but when on phone, no one can even beat the loan you already have,, feel is a waste of time, thus far

Date of experience: March 26, 2022
Indiana
1 review
0 helpful votes
Follow Sharon O.
Unfollow Sharon O.
Share Review
Report Review

This has been great
March 26, 2022

This has been great. Lend go has been very helpful.

Date of experience: March 26, 2022
Kansas
1 review
0 helpful votes
Follow Current J.
Unfollow Current J.
Share Review
Report Review

You need too much personal information. I am looking for information i don't want to be inundated with calls.

Date of experience: March 26, 2022
Massachusetts
1 review
0 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

Appeared to show rates, only showed lenders and no rates shown.

Date of experience: March 26, 2022